MONITOR WHAT THEY SAY ABOUT YOU
One of the first things a potential client will look for before choosing an attorney is their reputation. How many reviews do they have? Are there any negative reviews? What are they saying about the law firm on social media?
GET MORE FAVORABLE REVIEWS
Your law practice’s online reputation is a precious asset. If people searching for your law firm find negative reviews when they Google your firm, they will change their minds and consider another law firm. Having negative reviews will also make it harder to rank your website on Google. Having positive reviews will encourage potential clients to choose you as their lawyer over your competition.
At Legal Marketing Plus, we like to take a proactive approach to reputation management. We call it reputation marketing. We work with law firms to get positive reviews from clients and address any concerns about their service. Clients are requested to fill out satisfaction surveys and leave reviews on your law firm’s website. Users who leave positive reviews are encouraged to leave them on major review sites. Dissatisfied clients are asked what can be done to rectify the situation. All information is passed on to you to follow up with the client and deliver a mutually satisfactory experience.
We monitor social media and review sites to track what is being said about your law firm. When something negative is said, you can take steps to rectify the situation.
If you already have a reputation problem, you can conduct public relations campaigns to create positive opinions and dilute negative opinions. We can work with you to develop a strategy to do so.
We look forward to helping your law firm develop and maintain a positive reputation to help attract new clients.