Your law practice’s online reputation is a very valuable asset. If people searching for your law firm find negative reviews when they Google your firm, they will change their mind and consider another law firm. Having negative reviews will also make it harder to rank your website on Google. Having positive reviews will encourage potential clients to choose you as their lawyer over your competition.
At Legal Marketing Plus, we like to take a proactive approach to reputation management. We call it reputation marketing. We work with law firms to get positive reviews from clients and address any concerns that clients have about their service. Clients are requested to fill out satisfaction surveys and leave reviews on your law firm’s website. Users who leave positive reviews are encouraged to leave them on major review sites. Dissatisfied clients are asked what can be done to rectify the situation. All information is passed on to you so you can follow up with the client and deliver a mutually satisfactory experience.
We monitor social media and review sites to track what is being said about your law firm. When something negative is said, you can take steps to rectify the situation.
If you already have a reputation problem, you can conduct public relations campaigns to create positive opinions and dilute negative opinions. We can work with you to develop a strategy to do so.
We look forward to helping your law firm develop and maintain a positive reputation you will be proud of.